SUCCESS STORIES
From The Quality Frontlines
Inspiring stories and ideas for quality improvement from quality leaders just like you.
Finger Lakes Health
Creating a Culture of Continuous Growth
By combining equal parts collaboration and innovation, Finger Lakes’ quality team positioned its entire organization for lucrative growth.
War Memorial Hospital
Making eCQMs Matter to Your Organization
How do you turn eCQMs from a necessary evil into a tool for meaningful growth within your organization’s culture?
Duncan Regional HEALTH
Building your SDOH Screening Tool
Discover how Duncan Regional Health built a successful SDOH screening process in just one week.
Memorial Health Care Systems
Making the Hybrid Readmission Measure Work for You
When Memorial Health agreed to participate in CMS’s voluntary hybrid measure pilot, they learned something surprising: the hybrid measure is not as scary as you think.
King’s Daughter Health
Getting Your Providers to Believe in MIPS
Want to achieve measurable improvement not just in MIPS but in overall patient care? Make data sharing your team’s love language.
Southwestern Vermont Healthcare
Tackling the Opioid Measure Intelligently
To make the opioid measure work for your hospital, you need to put on your investigator’s hat and start asking the right questions.
Citizens Medical Center
Using Predictive Analytics to Change Your Future
It’s not easy when you’re a small hospital being judged against goliath health care systems. But with predictive analytics, you can learn how to do more with less.
Thibodaux Regional Medical Center
Reclaiming Your Time Over Clinical Abstraction
Spend less time in the weeds of clinical abstraction and more time doing what you love: improving patient care.
Rothman Orthopaedic Specialty Hospital
Getting the Recognition You Deserve with Better Data
Rothman is known for excellent patient outcomes. But capturing and reporting on those excellent outcomes wasn’t always easy for them.
More Stories
Covenant Health
Rediscovering the Joy of Clinical Abstraction
After a disastrous data loss, Amy Sims made some simple changes that allowed her (and her leadership) to embrace her true value.
Bothwell Regional Health Center
Switching EHRs Without Sacrificing Your Submission
It’s the three words you never want to hear: we’re switching EHRs. But Tia Demand has discovered the secret to a smooth transition.
Lane Regional Medical Center
Protecting Your Quality Standards in Telemedicine
COVID-19 gave Lane Regional a crash course on how to manage documentation, data collection and quality reporting in telemedicine.
Uvalde Hospital
Benchmarking Your Hospital's Financial Performance
CFO Valerie Lopez reveals how she created custom indicators to measure Uvalde’s financial performance against other Critical Access Hospitals nationwide.
Downloadable Case Studies
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