SUCCESS STORIES
From The Quality Frontlines
Inspiring stories and ideas for quality improvement from quality leaders just like you.
Finger Lakes Health
Creating a Culture of Continuous Growth
By combining equal parts collaboration and innovation, Finger Lakes’ quality team positioned its entire organization for lucrative growth.
War Memorial Hospital
Making eCQMs Matter to Your Organization
How do you turn eCQMs from a necessary evil into a tool for meaningful growth within your organization’s culture?
Duncan Regional HEALTH
Building your SDOH Screening Tool
Discover how Duncan Regional Health built a successful SDOH screening process in just one week.
Memorial Health Care Systems
Making the Hybrid Readmission Measure Work for You
When Memorial Health agreed to participate in CMS’s voluntary hybrid measure pilot, they learned something surprising: the hybrid measure is not as scary as you think.
King’s Daughter Health
Getting Your Providers to Believe in MIPS
Want to achieve measurable improvement not just in MIPS but in overall patient care? Make data sharing your team’s love language.
Citizens Medical Center
Using Predictive Analytics to Change Your Future
It’s not easy when you’re a small hospital being judged against goliath health care systems. But with predictive analytics, you can learn how to do more with less.
Thibodaux Regional Medical Center
Reclaiming Your Time Over Clinical Abstraction
Spend less time in the weeds of clinical abstraction and more time doing what you love: improving patient care.
Rothman Orthopaedic Specialty Hospital
Getting the Recognition You Deserve with Better Data
Rothman is known for excellent patient outcomes. But capturing and reporting on those excellent outcomes wasn’t always easy for them.
More Stories
RANDOLPH HEALTH
How to Improve the Accuracy of Your eCQM Results
Want to ensure your eCQM performance rates accurately reflect your care? Start with these secrets to getting cleaner, more accurate data.
LAKE REGIONAL HEALTH SYSTEM
How to Confidently Navigate the THA/TKA PRO-PM
See how one health system is successfully managing the complicated data collection requirements that come with CMS’s THA/TKA PRO-PM.
GRADY MEMORIAL HOSPITAL
How to Set Your Hospital Up for Stellar SDOH Screening Results
See how one health system built and implemented their SDOH screening process, ultimately leading to impressive SDOH screening results.
PELLA HOSPITAL
Electronically Measuring Maternal Care Performance
Pella Hospital in Iowa explains the importance of electronically measuring maternal care performance even if you aren’t an eligible hospital and not required to submit these measures.
STORMONT VAIL HOSPITAL
How to Boost Your Sepsis Bundle Compliance
For the past five years the sepsis committee at Stormont Vail have transformed the hospital’s “sepsis culture” and dramatically improved their sepsis bundle compliance as a result.
Mile Bluff Medical Center
How to Make Healthcare Quality Improvement a Cultural Habit
We spoke to industry veteran Pat Stubbs—who has worked at Mile Bluff Medical Center for an impressive 47 years—about what it takes to get your clinicians to embrace quality improvement and all the processes and data that come with it.
MEDICAL UNIVERSITY OF SOUTH CAROLINA
How to Make Big Strides in Your Sepsis Performance
The quality team at Medical University of South Carolina Health (MUSC) had the daunting task of managing its sepsis performance at 16 hospitals across the state.
AUGUSTA HEALTH
How to Take Control of Your SDOH Data
For the last year, Augusta Health has made a concerted effort to formalize its social drivers of health (SDOH) screening process and take control of its SDOH data. The quality team shares how commitment starts with having the right SDOH data tools in place.
Covenant Health
Rediscovering the Joy of Clinical Abstraction
After a disastrous data loss, Amy Sims made some simple changes that allowed her (and her leadership) to embrace her true value.
Uvalde Hospital
Benchmarking Your Hospital's Financial Performance
CFO Valerie Lopez reveals how she created custom indicators to measure Uvalde’s financial performance against other Critical Access Hospitals nationwide.
Lane Regional Medical Center
Protecting Your Quality Standards in Telemedicine
COVID-19 gave Lane Regional a crash course on how to manage documentation, data collection and quality reporting in telemedicine.
Downloadable Case Studies
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