Your Partners in Quality Measure Accuracy
The Medisolv
Customer Experience Team
The Medisolv Customer Experience Team brings together specialized roles to help you navigate the complexities of quality reporting, compliance, and improvement, working collaboratively to support your goals every step of the way.
A Coordinated Team, Focused on Your Success
At Medisolv, we’ve been dedicated to advancing healthcare quality for over 25 years, partnering with hospitals, health systems, and Accountable Care Organizations (ACOs) nationwide to navigate the complexities of quality reporting programs and requirements. Our Customer Experience (CX) Team brings together experienced clinical professionals, including nurses and regulatory experts, who understand the real-world challenges you face every day.
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Clinical Customer Success Manager
A Strategic Partner
Your single point of contact across all Medisolv solutions, providing regulatory expertise, clinical knowledge, and guidance to support measure accuracy and organizational quality improvement goals.
Professional
Services
Your Setup Expert
Works with you to plan for a smooth implementation and onboarding experience - Collaborates with your CCSM to ensure value realization starts at go-live.
Compliance Coordinator
Your Compliance Ally
Stays ahead of key deadlines, audits, and regulatory updates—providing ongoing oversight to keep your data validated and your submissions on track all year long.
Customer Care
Hub
Your Tech & Data Support
Delivers fast, reliable help when you need it most with system access, platform functionality, and data troubleshooting.
