AI + Automation
PRO-PM Plus
Close the loop on Information Transfer PRO-PM.
PRO-PM Plus turns post-procedure outreach from a manual chase into a measurable, submission-ready workflow, powered by AI voice and SMS, with no new EHR integration.
THE REQUIREMENTS
2-7 days
post-procedure send window
65 days
to complete each survey
300 minimum
completed surveys required
Confidential
responses kept private
The Solution
One workflow for the whole measure.
PRO-PM Plus is Medisolv's end-to-end solution for the Information Transfer PRO-PM measure. It brings AI-powered voice and SMS outreach, automated measure tracking, and full CMS submission together, so your team can reach eligible patients in the required window, capture complete responses, and stay submission-ready without standing up a separate survey, integration, or reporting process.
How it works
From patient list to CMS submission, in five steps.
Step 1
Identify eligible patients
Daily flat-file uploads calculate your Initial Patient Population, with no EHR integration required.
Step 2
Reach them in the required window
AI voice and SMS contact eligible patients 2–7 days post-procedure, with no app to download.
Step 3
Capture responses automatically
Responses flow straight into measure worksheets, cutting manual data entry, transcription risk, and review burden.
Step 4
Score the measure
Top-box scores are calculated at patient and aggregate levels, with domain-level insight across all three domains.
Step 5
Submit to CMS
Submission support with a complete patient-level audit trail, and confidentiality maintained throughout.
The Payoff
What PRO-PM Plus takes off your plate.
Reach patients in the window
AI voice and SMS reach eligible patients 2–7 days out. No manual call lists, no patient app.
Launch fast, with less IT lift
No new EHR integration project. Eligible cloud customers launch in 8–10 weeks.
No manual data entry
Survey responses flow directly into measure worksheets, reducing transcription risk and review burden.
See what's working
Track completion, opt-outs, and invalid numbers, so your team knows where to follow up.
Traceable and confidential
Patient-level outreach logs support review and submission, with confidentiality maintained.
Full CMS submission included
Measure calculation, denominator tracking, and CMS-ready output. The full loop, closed.
Built for what CMS adds next.
As CMS expands PRO-PM requirements, PRO-PM Plus grows with additional outreach channels, language support, and future measure workflows, with THA/TKA PRO-PM on the roadmap.
See PRO-PM Plus in action.
SubmissionsPlus®
We provide you SubmissionsPlus® which means we handle submissions on behalf of every client including troubleshooting error resolution and audit support.
Effortless Data Connection
We make EHR data extraction and aggregation easy for your organization, so you don't have to pay another organization to extract your data.
Free Quality Education
We provide free quality educational content to all because we believe our quality leaders are the ones who will improve the quality of patient care, but they need our support navigating ever-changing regulations.